And so, the first complaints from users of the new Pixel 3a, as well as the Pixel 3a XL, began to appear on the Reddit forum. Now what? The fact is that new items are turned off unnecessarily. At the same time, to start the device you have to hold the power button for 30 seconds. How do you like this failure? One of the owners said that three times already his smartphone went into sleep mode.
What do they say on Google?
The answer should not have to wait. Many are sure that the problem lies in third-party applications. It turns out that in safe mode, when only proprietary programs are activated, the phone can turn off. Further, new theories began to appear on the forum that the problem lies in unsafe Wi-Fi. Some users have noticed that the phone turns off when connected to the network. However, no one has yet identified a real problem. Google, in turn, does not comment on these comments. Perhaps this is just the tricks of competitors.
However, it is worth recalling that a similar problem was identified in the Nexus 6P. As a result, the company paid compensation to its users.